Στοιχεία θέσης εργασίας

Επισκόπηση εργασίας

Τοποθεσία
-
Ελλάδα
Αριθμός θέσεων:1
Ημ/νία δημοσίευσης:13/3/2020
Λήξη ημ/νίας υποβολής:

Στοιχεία Επικοινωνίας

Professional Services & Support Engineer

Περιγραφή

Softomotive is a leading worldwide provider of Robotic Process Automation solutions, trusted by more than 8,000 companies worldwide. With offices in London, New York, Athens, and Bengaluru, and with €25 million in venture funding, Softomotive doubled in size the past year and continues to grow at a rapid pace. To support this growth, we continue to expand and invest in our future workforce. We are the only provider of process automation technology to offer a portfolio of solutions designed to meet the diverse needs of individuals, small teams, growth companies, and large enterprises.

We are currently seeking a Professional Services & Support engineer to be part of our Professional Services & Support team, responsible for supporting existing and new customers and implementing custom solutions for them using our Process Automation software.


Key Responsibilities & Requirements:

 

Responsibilities

·         Handle customer support requests

·         Participate in the company's Support Portal community discussions

·         Provide live demonstration and training on our software to potential users through remote connection to the user's/company’s computer

·         Build automation solutions using our Robotic Process Automation (RPA) software (Winautomation and ProcessRobot) based on customers' requirements

·         Strive to achieve exceptional customer service in satisfying customers’ needs and requests

·         Ability to work in shifts, to cover the company’s 16/5 support scheme

 

Requirements

·         Senior Engineering / Computer Science or similar discipline student.

·         Adequate programming skills, an understanding of programming concepts and knowledge of Windows/web related technologies

·         Excellent command of the English language, both written and verbal. Due to the fact that our customer base is distributed across the globe, all communication with our users is conducted in English.

·         Excellent problem solving and troubleshooting skills required

·         Ability to work effectively under pressure and often independently

·         Excellent understanding of desktop/web technologies


SEND YOUR CV: 
anna.natsvlishvili@endeavor.org
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